Y/N: email serial keys to NCSoft GM for acct verification? - Guild Wars Forums

Coney · Feb 18, 2009, 12:38 AM // 00:38

I've had a GW account for 3 years now, that was registered to an email [email protected] - I just modified the email to the same [email protected], as I changed service providers (cable to FIOS). This *ALSO* modified the GW account login name. I originally entered all my real info - name/address/etc - and it has NOT been changed EVER.

I created the xunlai house account 8/8, and I may have given bogus name info - as I was suspicious of ID farming (pseudo-NCSoft account). I checked whether I could change this account name to verizon, but I only saw options to change the password (only password change is verified with 2nd typing).

This created a problem with the xunlai house predictions, and I've been going back/forth with an NCSoft GM trying to resolve it. FWIW, every step of the way, they've told me stuff that's not correct (unable to verify I made predictions, unable to verify my account with first-last name, etc). I know the problem is an email/account sync issue - as you cannot change the xunlai house account name. I have a newer second account which was registered with the new ISP verizon, and the predictions worked fine. On the day I filed my original support request, I could still see my JAN predictions (The Fri after points awarded).

I suspect all the issues they are having problems with relate to the fact that I do NOT have an NCSoft account. I can still login to both accounts, and I believe I've fixed the xunlai account myself so that future predictions will credit properly - but I'm really aching to get my Jan prediction points, as I nailed 4 of the 8 GvG positions exactly (130+ points, 26+ zkeys).

TL;DR?

They've claimed to have a solution to give me the points for my JAN predictions, but to verify the account I have to email them my 4 serial keys (GW, Factions, NF, EotN). These serial keys have already been used, so I see no issue in doing this - but it does seem highly suspect to email game keys...

So - Yes or No - should I do it?!?

kupp · Feb 18, 2009, 12:53 AM // 00:53

Emailing cd keys is very common, just a way to verify you really own the games. As long as you don't give them your login info, you're fine.

Onion Guy · Feb 18, 2009, 01:10 AM // 01:10

It is ok to give them your activation key. I had to give them one of my keys to solve a problem i had with getting factions on my account. Everything came out good. Just don't give out your P word.

siadina · Feb 18, 2009, 02:11 AM // 02:11

I too gave them my keys when they were fixing my ncsoft account problems *grin* No worries their legit and it will help verify ur account info.

Icy The Mage · Feb 18, 2009, 02:25 AM // 02:25

Yeah, it's fine.

My friend had the same problem.

Toffin · Feb 18, 2009, 02:49 AM // 02:49

Owning 22 accounts, at a drop of a hat if they asked me to send them I would. I have dealt with them in the past. I.e. Wumpus/Applepython and the rest of the crew. Also Gaile helped as well. It took a little while to get everything straight. If any of them asked me to email all the key codes, it would be done just so I can have my problem solved.

dilan155 · Feb 18, 2009, 03:15 AM // 03:15

well serial key really wouldnt give them to access to anything besides the fact that they can verify you own it. no matter who ask you do not give out your password, your username is fine since it is your e-mail address, so yeah its been done countless times so its fine just dont give out the password.

Coney · Feb 19, 2009, 05:53 AM // 05:53

Thx all - it was sent, 4 access keys... Just hope they didn't get intercepted...

Feb 18, 2009, 12:38 AM // 00:38	#1
Coney Wilds Pathfinder Join Date: Aug 2008	Y/N: email serial keys to NCSoft GM for acct verification? I've had a GW account for 3 years now, that was registered to an email [email protected] - I just modified the email to the same [email protected], as I changed service providers (cable to FIOS). This ALSO modified the GW account login name. I originally entered all my real info - name/address/etc - and it has NOT been changed EVER. I created the xunlai house account 8/8, and I may have given bogus name info - as I was suspicious of ID farming (pseudo-NCSoft account). I checked whether I could change this account name to verizon, but I only saw options to change the password (only password change is verified with 2nd typing). This created a problem with the xunlai house predictions, and I've been going back/forth with an NCSoft GM trying to resolve it. FWIW, every step of the way, they've told me stuff that's not correct (unable to verify I made predictions, unable to verify my account with first-last name, etc). I know the problem is an email/account sync issue - as you cannot change the xunlai house account name. I have a newer second account which was registered with the new ISP verizon, and the predictions worked fine. On the day I filed my original support request, I could still see my JAN predictions (The Fri after points awarded). I suspect all the issues they are having problems with relate to the fact that I do NOT have an NCSoft account. I can still login to both accounts, and I believe I've fixed the xunlai account myself so that future predictions will credit properly - but I'm really aching to get my Jan prediction points, as I nailed 4 of the 8 GvG positions exactly (130+ points, 26+ zkeys). TL;DR? They've claimed to have a solution to give me the points for my JAN predictions, but to verify the account I have to email them my 4 serial keys (GW, Factions, NF, EotN). These serial keys have already been used, so I see no issue in doing this - but it does seem highly suspect to email game keys... So - Yes or No - should I do it?!?

Feb 18, 2009, 12:53 AM // 00:53	#2
kupp Jungle Guide Join Date: Feb 2008 Location: The Shiverpeaks Guild: [KISS] Profession: W/	Emailing cd keys is very common, just a way to verify you really own the games. As long as you don't give them your login info, you're fine.

Feb 18, 2009, 01:10 AM // 01:10	#3
Onion Guy Academy Page Join Date: May 2008 Location: Co Guild: The Mentalists [THPK] Profession: N/Me	It is ok to give them your activation key. I had to give them one of my keys to solve a problem i had with getting factions on my account. Everything came out good. Just don't give out your P word.

Feb 18, 2009, 02:11 AM // 02:11	#4
siadina Academy Page Join Date: Apr 2006 Guild: A Fate Worse Then Death Profession: R/	I too gave them my keys when they were fixing my ncsoft account problems grin No worries their legit and it will help verify ur account info.

Feb 18, 2009, 02:25 AM // 02:25	#5
Icy The Mage Forge Runner Join Date: Apr 2008 Location: Canada Profession: E/	Yeah, it's fine. My friend had the same problem.

Feb 18, 2009, 02:49 AM // 02:49	#6
Toffin Lion's Arch Merchant Join Date: Dec 2005 Location: Camp Rankor Guild: No Diplomacy Only War [nDoW] No Diplomacy Only Slackers [nDoS] Looking for an Alliance. Profession: W/	Owning 22 accounts, at a drop of a hat if they asked me to send them I would. I have dealt with them in the past. I.e. Wumpus/Applepython and the rest of the crew. Also Gaile helped as well. It took a little while to get everything straight. If any of them asked me to email all the key codes, it would be done just so I can have my problem solved.

Feb 18, 2009, 03:15 AM // 03:15	#7
dilan155 Desert Nomad Join Date: May 2007 Location: living room Profession: N/	well serial key really wouldnt give them to access to anything besides the fact that they can verify you own it. no matter who ask you do not give out your password, your username is fine since it is your e-mail address, so yeah its been done countless times so its fine just dont give out the password.

Feb 19, 2009, 05:53 AM // 05:53	#8
Coney Wilds Pathfinder Join Date: Aug 2008	Thx all - it was sent, 4 access keys... Just hope they didn't get intercepted...